Return of goods

Returning the goods


    The buyer (user) has the right to refuse the purchase and sale agreement and return the product by notifying blakstutes.lt within 14 days of the delivery of the product, under the following conditions:
    The buyer has the right to return the product, if the product is of good quality, undamaged, has not been used, changed or otherwise has not substantially changed its appearance;
    After blakstutes.lt receives a notification by e-mail (in the e-mail the Buyer indicates the product he wants to return and the order number of the product) about the cancellation of the purchase and sale contract, the Buyer will return the goods to blakstutes.lt within 15 days of receiving the notification.
    After blakstutes.lt receives the returned goods and evaluates their quality, the amount paid for the goods will be returned to the Buyer within 15 days.
    If the product returned to blakstues.lt is used, damaged, changed or otherwise does not meet the requirements of the product appearance, blakstues.lt reserves the right to inform the Buyer about the identified defects and not to accept the returned product.
    It is not possible to return eyelashes, eyelashes glue, mascara, liquids, remover, fixator, glue solvent and discounted goods.
    Goods are returned at the buyer's expense.
    When returning goods, the shipping costs paid for the goods are not reimbursed.



The procedure for returning goods is established based on the 2001 August 17 By order of the Minister of Economy of the Republic of Lithuania no. 258 "On the approval of the rules for the sale of goods and the provision of services when contracts are concluded using means of communication", by Order No. 217 of the Minister of Economy of the Republic of Lithuania dated June 29, 2001, "On the approval of the rules for the return and exchange of goods".